metrosports@aol.comPRICES
All orders will be shipped at catalog prices. If prices change, merchandise
will be shipped at current prices. All prices are subject to change without
notice.
HOW TO ORDER
When ordering, please indicate stock number, size and color and include
any other pertinent facts that might be needed. If payment for invoices
is made by purchase order number, include that number when placing the
order. Please do not duplicate orders. If a purchase order is sent after
placing the order by phone, be sure it is clearly marked "CONFIRMING
COPY ONLY."
Online Ordering
Minimum order for internet transactions is $30 before shipping. Shipping charges will usually follow the shipping calculations chart that is located here. If the shipping charges will be higher than posted, we will contact you before shipping.
TERMS
Our terms are net 30 days to schools, institutions, and city or state
governments. All other accounts are strictly Mastercard, Visa, American Express or Cash
with order. Highest legal interest will be charged on ALL overdue accounts.
CANCELLATIONS
SPECIAL ORDER MERCHANDISE IS NOT CANCELABLE once the order is placed.
It is non-returnable. Equipment orders may be cancelled if the order has
not been shipped. If it has been shipped and you wish to return it, you
will be responsible for the shipping charges both ways.
SHIPPING
We will ship FedEx whenever possible. Oversized parcels will be shipped
via common carrier. We are prepared to ship your order in any manner you
specify. Such shipments will be sent freight charges collect. All items
in the catalog are F.O.B. point of origin. This means we will prepay and
add the shipping charges if you are a charge customer or we will ship frieght
charges collect if you have paid by check or money order.
SHORTAGES
WE make every effort to ship accurately. Please report all shortages
within three days following receipt of shipment. Please double check and
wait a day or two for more boxes that could have been separated. Save all
packing material and cartons.
GUARANTEE
Products are guaranteed in accordance with manufacturer's warranty
against defects in material and workmanship. All goods damaged in transit
are the responsibility of the carrier. Colors are not guaranteed.
RETURN POLICY
Returned goods will only be accepted if you have received prior written
authorization from us. Our authorization will be mailed to you when you
have furnished us with a complete description of the product, our stock
number, date of purchase, price, your billing and shipping address, and
the reason for the return. If the return is because of an error we have
made, full credit will be issued to you, or a refund check. If the return
is because of an error made by you, we will deduct the inbound and outbound
freight charges, plus a 15% restocking charge for our handling, from any
credit amount due you. We will not accept the return of any custom made
or special order items unless proven defective.
WARNING
Most items in this catalog are used in conjunction with a form of physical
activity. Items used without proper supervision could be dangerous and
should not be permitted. When using the products in this catalog, please
know your limitation as well as that of others and also of the equipment.
Always keep yourself and the equipment in good condition.
Phone: 608-784-8633 / 800-658-9068
Fax: 608-784-2126
Email: metrosports@aol.com
(608)
784-8633